Accessibility

Dyslexia Scotland’s website

This website,dyslexiascotland.org.uk, has been built with accessibility in mind (to minimum of WAI AA standard), taking into consideration things like colours, sizes, readability, text volume, keyboard control and screen readers. Additional accessibility support is provided through a plugin tool called Recite Me, allowing users to customise the site appearance and to have written content read aloud in a number of different languages.

The website is responsive, to provide a smooth user experience across a range of desktop, tablet and mobile screen sizes.

We strive to provide an accessible user experience by ensuring that content:

• works with Recite Me
• has meaningful link titles and image alt text
• is written in accessible language and structure (as appropriate for each intended audience)
• has no images of text (unless for decorative purposes)
• has transcripts and/or captions available (for video and audio)
• has forms that can be completed online.

Other digital accessibility

Dyslexia Scotland makes use of other digital platforms and plug-ins for our work, for example: social media, event booking tools, survey and form-filling tools. Our representatives who deliver services on our behalf share documents and media digitally with our service users.

We strive to make sure that the above types of digital content we produce is accessible.

This includes ensuring that we use appropriate heading tags, alt text and meaningful link text and accessible colour combinations.

Known accessibility problems

We are currently auditing our content and training our staff. We recognise that much of our historic content is not fully accessible. This includes:

• Videos produced prior to 2024 do not all have captions
• Most PDF documents are not navigatable or fully accessible to screen-reader software
• Some alt-text is missing
• Some illustrations and diagrams do not have appropriate colour contrast
• Some text is not suitably structured.

Dyslexia Scotland is working to correct these, for example by creating HTML versions of our PDF leaflets and by providing online forms instead of document-based ones. However, as a very small organisation with limited staff capacity, this will take time. We may not be able to fix everything; we may remove some content that we are not able to fix. We will prioritise fixing any content that is requested to be improved or provided in an alternative format.

Feedback and contact information

If you need information on this website in a different format like a screen-reader accessible PDF or video transcript, please email: [email protected]. We aim to respond to enquiries within 21 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please us the contact details above or through our online feedback form.

To help us understand the problem as quickly as we can, please tell us:

• where you found the problem (a link to the page)
• what the problem is
• what technology you were using (device type and browser).

If you are not satisfied with our response

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). This includes charities with focus on disability.

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). For full details please visit the Equality Advisory Service website.

What we’re doing to improve accessibility

We have an internal Digital Accessibility working group that carries out our Digital Accessibility plan. This includes providing training and information to Dyslexia Scotland staff, volunteers and representatives who deliver services on our behalf. The working group monitors feedback and addresses complaints.

We work with our web developers to ensure that our website remains compliant with minimum standards.

We review this Accessibility statement regularly to ensure it reflects our current position.