Privacy Policy (website)

Dyslexia Scotland wants to respect your privacy and to protect any personal information that you give to us. This policy is made in order to comply with the provisions of the Data Protection Act 2018, the UK’s implementation of the General Data Protection Regulation (GDPR). It will tell you how Dyslexia Scotland will use any personal information that we collect from you.

The data controller is Dyslexia Scotland, 1st floor, Cameron House, Forthside Way, Stirling FK8 1QZ.

Dyslexia Scotland may change this policy at any time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

How do we collect information?

We get personal information about you when you enquire about campaigns that we run, or other things that we do; or if you register with us to take part in an event or competition; if you contribute stories, articles or artwork or make a donation, take part in a poll or survey, or give us personal information in any other way.

What information do we collect?

The types of personal information we might ask for may include your name, address, gender, email address, telephone number, credit/debit card or direct debit details (if you are buying anything through us such as membership or anything from our shop):

·         demographic information such as postcode, preferences and interests

·         other information relevant to satisfaction surveys or interest and opinion polls 

How do we use your information?

We will always ask you if you want to give us your personal details, and ask your permission about how we use it.

If you agree, we will use the information that you give to us

·         to send you information, products or services that you have asked for

·         to look at how we can make the information, products and services we offer to you better (including this website)

·         to contact you about events, fundraising, campaigning and our other work

·         From time to time, we may also use your information to contact you for evaluation purposes. We may contact you by email, phone or post.

·         We use Google Analytics to track the number of visitors to our website. These are anonymous statistics and no personal records will be generated based on this analysis.

We may sometimes contact you with offers from companies that work with Dyslexia Scotland which may be of interest to you.

You can change your mind about how we share your information at any time by contacting:

Dyslexia Scotland

1st floor

Cameron House

Forthside Way



Email:  [email protected]

How do we use ‘cookies’?

‘Cookies’ are small pieces of information sent to your computer and stored on your hard drive to allow an organisation who owns the website to know who you are when you next visit the website.

Dyslexia Scotland may store information about you and your activity in cookies. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you want to stop cookies being filed on your computer in the future, please read your internet browser’s instructions. Please note that by deleting or disabling future cookies you may not be able to use certain parts of our site.

What happens when you link to another site?

This Privacy Policy applies to Dyslexia Scotland websites (Dyslexia Scotland; Addressing Dyslexia Toolkit) only. The Dyslexia Scotland websites have links to other websites owned by other people. Dyslexia Scotland does not pass on any personal information about you to any other website when you link to another website from this one.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you use a link from the Dyslexia Scotland websites to another website you must read the privacy policy of that other website to know how they may use any personal information that you may give to them.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How do we protect personal information?

We will make sure that any personal information that you give to us is kept secure, accurate and up to date, and only keep it for as long as it is needed and only for the purposes for which you have agreed we can use it.

How long we retain your data

If you send us a message or complete a form, the information you send and its metadata are retained indefinitely.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Under 13 year olds

If you are 13 or under, please get your parent/carer/guardian’s permission before you give us any personal information about yourself.

Your consent

By giving us any personal information you are agreeing to our use of that information as it says in this Privacy Policy.

Right of access

You have the right to ask for a copy of the information that we have about you.

Also, if any information that we have about you is wrong, you can ask us to correct it for you.

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


If your personal details change, please help us to keep those details up to date by telling us about any changes.

If you want to see what information we have about you, or need to tell us about any changes to the information that you have given to us, please contact:

Dyslexia Scotland

1st floor

Cameron House

Forthside Way



Email:  [email protected]

We may change this Privacy Policy at any time. If you use this website after changes are made you will be agreeing to those changes.

Dyslexia Scotland, 1st floor, Cameron House, Forthside Way, Stirling FK8 1QZ Tel: 01786 446650. Registered Charity Number SC000951​