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Helpline Volunteer Opportunity
- Do you have good listening skills?
- Are you able to put people at their ease over the telephone?
- Can you remain objective and level headed when faced with difficult or emotional phone calls?
- Do you want to make a difference?
If yes to all of the above, we would love to hear from you.
About the Helpline
The Dyslexia Scotland Helpline has been running many years and receives up to 2000 enquiries each year. In complete confidentiality, our trained Helpline advisers listen to questions and signpost to information and help on dyslexia-related issues in Scotland.
“We are a friendly voice and listening ear at the end of the phone who can help to make sense of the huge amount of information which is available.”
About the role
- You can be based in our office or at home.
- You will need IT skills sufficient to be able to access the internet and respond to email enquiries.
- Timewise – all we ask is that you commit to one regular morning or afternoon each week. We will be able to cover any time you need away from the Helpline for holidays etc.
- All training will be provided
How to apply
Please email Sue, our Volunteers Manager or call on 01786 435126