Help make Best Start Grant usable for people with dyslexia
The Scottish Government will soon start new payments for families with a low income. This new benefit is called the Best Start Grant. It will replace the Sure Start Maternity Grant available from the Department of Work and Pensions. The Scottish Government needs your help to test the new benefit process to make sure it supports people with dyslexia. This will help other people with dyslexia to claim.
You do not have to be a parent with young children to take part. Nor do you have to be eligible for Best Start Grant. However, if you fall into either of these groups you would be especially welcome.
The sessions are being held in Stirling. In the session the Scottish Government research team will ask a bit about you to understand your needs. They will then ask you to try an activity involving the new online application process for Best Start Grant. Depending on how you prefer to apply, the activities may include:
- Filling out an application form.
- Reading some information about the benefit.
- Using the telephone to give or receive information.
- Commenting on the stages of applying.
As you do the activity, they will watch what you do and ask you to tell us about problems that you encounter with the process.
If you agree, they will audio record the session and record what happens on the screen if using a computer. The recording will help them learn as much as possible from your feedback.
The researchers and staff involved in your session will keep what you say confidential.
If you are able to take part you input and feedback will be very much appreciated.
You can be involved on Thursday 6 September at any of the following times:
Each session will last around an hour including a short break.
The sessions will be held at Dyslexia Scotland's offices in Stirling.
The Scottish Government will cover travel and childcare expenses for the session. You are welcome to bring someone with you to the meeting for help or support.