Update on Keep Me Posted campaign

3 June 2015
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'Keep Me Posted' Right To Choose pledge 

Dyslexia Scotland is one of many supporters of the 'Keep me posted' campaign, which calls for organisations to:

  1. Offer all customers the right to choose paper bills and statements
  2. Ensure there is no charge for choosing to have paper bills and statements
  3. Only take away paper bills and statements after the customer agrees to the change
  4. Only change the frequency of paper bills and statements after a customer agrees to the change
  5. Ensure customers are not denied online access if they choose paper bills and statements
  6. Allow customers who have moved to online billing to move back to paper without charge

Click here for the latest newsletter about the campaign.